Virginia is proposing a transition from services facilitation to a support broker model for consumer-directed services, including those under the Family and Individual Supports (FIS) and Community Living (CL) waivers.
ConnectChoice is following these developments and will help individuals and families understand what confirmed changes mean for their supports.
Where things stand
The public comment period ended October 18, 2026. DMAS states that it will review comments and revise the proposed waiver amendments before submitting them to the Centers for Medicare & Medicaid Services (CMS).
Proposed dates and arrangements are not final approved requirements. We will update this information as official guidance becomes available.
ConnectChoice’s commitment to you
We understand that changing the people who help you manage your supports can feel unsettling. As transition details are confirmed, ConnectChoice will explain the next steps and help you prepare.
We will work with you, your support coordinator, and the receiving support broker toward a smooth, coordinated handoff. This includes preparing complete and accurate information about your support needs, service plans, authorizations, and outstanding concerns, and arranging secure record transfers.
We will also communicate what you have shared about your daily life, preferences, and what is working well. Our goal is to help your new support broker begin with a clear understanding of you and your supports, providing a strong foundation as the model changes.
Stay informed
For official announcements and updates about the proposed transition, visit DMAS’s waiver information page.
If you have questions about your ConnectChoice services or preparing for a transition, contact us at 540-215-0022 or amanda@connectchoice.care.
We’re available Monday through Friday, 9 a.m.–4 p.m. Eastern.